Ninad's (lazy) Blog

The story so far....

Getting Priority on Support Requests from Users

Dhsup

I came across this screen in the support section of my hosting company when I was trying to create a support request for a a small issue - I wanted my personal URL (mail.domainname.com) to work for my email as opposed to a partially branded url given by google (google.com/a/domainname/mail or something like that). nothing critical, nothing that i cant live without.. 

I like this approach of getting context on the priority of my request as opposed to just asking me directly, like: low, high, important, critical etc. i''m sure i would have picked important, if not critical or this simple issue. 

Options like the ones shown in the image made me think about how important this request is, and I actually picked the most appropriate options as compared to important. 

Facebook's Lousy Facelift

How "Twitteriffic" is the new Facebook redesign? Imagine that Apple panicked over the press the Google G1 phone was getting last fall and abruptly decided to remake the iPhone in the image of its upstart competitor--dropping the most desirable features and adopting the G1's bigger bulk, smaller screen, skimpy memory, lack of apps, and mediocre interface. We all know that could never happen: Apple has too much confidence in its own market dominance and design brilliance to blink like that. Yet, incredibly, Facebook--until last week, the Apple of social-networking services--decided to react to the Twitter "threat" by trying to turn itself into its relatively puny challenger. It's like Meryl Streep getting plastic surgery in order to more closely resemble Malin Akerman. Who'd have guessed that Facebook, of all the beloved services, could be capable of such a needlessly lousy facelift?
via huffingtonpost.com

I personally don't like the new facebook design, it not balanced, know what I mean?